Public Speaking, Workshops, Coaching, Consulting

Events can be tailored to suit specific interests and come in the form of a brown-bag talk (45-60 mins), a keynote speech (e.g., for conferences), or an interactive workshop (half or full-day), on ongoing coaching or consulting.

Areas of Expertise

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Experience Design Strategy and Design Thinking
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Insights from Research and Data
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Corporate culture and processes (agile, lean, human-centered design, career development, 360 feedback, employee performance metrics)
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Measuring user experience, design quality, and UX tear downs
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Coaching and mentoring for UX professionals and teams

Examples of Speaking Events

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eHealth: Research, Data and Insights: Driving Innovation and Decision-Making in Customer Experience (March, 2018)
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DesignOps Summit 2017: Research Operations at Scale
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Wolters-Kluwer: Strategic design consulting through deep customer research, persona development and concept design (2010)
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Analyzing User Interfaces: UX Insights without Users (workshop offered throughout 2018 through nngroup.com)

Strategic Consulting

From a simple phone call, to a direct engagement or a referral to a trusted partner

Process

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Contact us to set up an initial consultation (free)
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Discuss challenges, goals and constraints
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Options will be provided in written form, usually within 1-2 business days

Experience

1989 - 1992

Engineering and Technology consulting

1992 - 2001

Graduate school and User Experience on the World Wide Web

2002 - 2018

Corporate UX experience at high tech companies

20 plus years of experience
christians classroom

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