Christian Rohrer

Christian Rohrer, PhD  –  cr AT xdstrategy DOT com

A veteran of web and mobile user experience research and design, Christian Rohrer has participated directly in the development of some of the world’s most popular web destinations and mobile apps from brands such as Yahoo!, eBay, Realtor.com, McAfee, Intel Security and Capital One.  Currently, he is Vice President of Design, Research and Enterprise Services at Capital One.  In this role, he is responsible for all user research company-wide and for the experience design of Identity, Privacy and our API Strategy.

In his previous role as Chief Design Officer at Intel Security, he led a global team of talented designers and researchers in the creation of consumer and mobile applications across the facets of security:  privacy, identity, family safety, and the Internet of Things.  In his role as Sr. Director of User Experience Design at Move, Inc., he and his team developed some of the top real estate sites on the web and mobile app store.  Prior to this, he served as Director of Customer Intelligence for Products at eBay, leading three teams that provided insights about the eBay product: New Opportunities, User Experience Research, and Product Health.  He was a founding member of the eBay Research Council, an executive-sponsored body that advises the company on best research practices and developed processes that coordinate efforts between team members in market research, community outreach, international research, web analytics and user experience research.  He was previously Director of User Experience Research at Yahoo!, where he was also a founding member of the Yahoo! Research Council there. Prior to Yahoo!, he conducted ethnographic research for NCI (now Liberate), focusing on the processes and strategies employed by people learning to use TV-based Internet appliances in the home.

Dr. Rohrer received his PhD in symbolic systems in education (cognitive science) from Stanford University and a B.A. in computer and information sciences from the University of California, Santa Cruz.  Earlier in his career, he spent five years working as an independent UNIX consultant and two years as a support engineer at SCO.

LinkedIn Profile: http://www.linkedin.com/in/crohrer

Jobs and Careers:  Feel free to reach out via LinkedIn if you would like to discuss job opportunities or your career, regardless of where or with whom.  Helping Experience Design professionals succeed however they can is one of my primary professional objectives.